We appreciate your visiting our site. The protection and security of your personal information when using our website is very important to us. We would therefore like to inform you at this point which of your personal data we collect when you visit our website and for what purposes these are used.
This privacy policy applies to the website of the Verkehrsverbund Region Braunschweig GmbH, which is available at the domain www.vrb-online.de and the various subdomains (auskunft.vrb-online.de).
for the processing of personal data within the meaning of the EU General Data Protection Regulation (GDPR)
Verkehrsverbund Region Braunschweig GmbH
Managing Directors:
Ralf Sygusch and Jörg Reincke
Address:
Frankfurter Strasse 2
38122 Braunschweig
+49 (0)531 2426299
info@vrb-online.de
The data controller is the individual or legal entity that, alone or together with others, decides on the purposes and means for the processing of personal data (such as names, email addresses and similar information).
secom IT GmbH
Nienburger Strasse 9a
27232 Sulingen
+49 (0)4271 9473 800
datenschutz@secom-it.de
This privacy policy meets the legal requirements for transparency in the processing of personal data. Personal data means all information relating to an identified or identifiable natural person. This includes, for example, information such as your name, age, address, telephone number, date of birth, email address, IP address or user behaviour when visiting a website. Information for which we cannot (or can only with a disproportionate effort) establish a connection to your person, such as by anonymisation, is not personal data. The processing of personal data (for example, collection, retrieval, use, storage or transmission) always requires a legal basis and a defined purpose.
Stored personal data will be deleted as soon as the purpose of the processing has been achieved and there are no legitimate reasons for further retention of the data. We will inform you about the specific storage periods or criteria for storage in the individual processing operations. Irrespective of this, we store your personal data in individual cases in order to assert, exercise or defend legal claims and in the event of statutory retention obligations.
We only pass your personal data that we process on our website to third parties if this is necessary for the fulfilment of the purposes and in individual cases is covered by the legal basis (such as consent or protection of legitimate interests). We also pass on personal data to third parties in individual cases if this serves to assert, exercise or defend legal claims. Possible recipients can then be, for example, law enforcement authorities, lawyers, auditors, courts, etc.
Insofar as we, for the operation of our website, use service providers who process personal data on our behalf within the scope of contract processing pursuant to Art. 28 GDPR, these may be recipients of your personal data. You can find further information on the use of contract processors and web services in the overview of the individual processing operations.
When using the general contact form, we forward inquiries about the “VRB season ticket” to the VRB shareholder BSVG – Braunschweiger Verkehrs-GmbH, Am Hauptgüterbahnhof 28, 38126 Braunschweig.
When using the contact form for inclusion in the press distribution list, we forward registrations to the VRB shareholder Regionalverband Grossraum Braunschweig.
Cookies are small text files that are sent by us to the browser of your device and are stored there during your visit to our website. As an alternative to the use of cookies, information can also be stored in the local storage of your browser. Some functions of our website cannot be offered without the use of cookies or local storage (technically necessary cookies). Other cookies, on the other hand, enable us to carry out various analyses, so that, for example, we are able to recognise the browser you are using when you visit our website again, and to transmit various information to us (non-essential cookies). With the help of cookies, we can, among other things, make our website more user-friendly and effective for you by, for example, tracking your use of our website and your preferred settings (such as country and language settings). Insofar as third parties process information via cookies, they collect the information directly from your browser. Cookies do not damage your device. The cannot run any programs or contain any viruses.
We provide information about the respective services for which we use cookies in the individual processing operations. You can find detailed information on the cookies used in the consent manager.
Under the conditions of the statutory provisions of the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG), you have the following rights as a data subject:
In the following, we inform you about the individual processing operations, the scope and purpose of the data processing, the legal basis, the obligation to provide your data and the respective storage period. There is no automated decision-making in individual cases, including profiling.
When you open and use our website, we collect the personal data that your browser automatically transmits to our server. The following information is temporarily stored in a “log file”:
Our website is not hosted by us, but by a service provider who, for the purpose of providing the website, uses the aforementioned data on our behalf pursuant to Art. 28 GDPR.
Processing is performed to safeguard our overriding legitimate interest in displaying our website and ensuring security and stability on the basis of Art. 6(1f) GDPR. The collection of data and storage in log files is absolutely necessary for the operation of the website. A right to object to the processing does not exist due to the exception pursuant to Art. 21(1) GDPR. Insofar as the more extensive storage of log files is required by law, the processing is carried out on the basis of Art. 6(1c) GDPR. There is no legal or contractual obligation to provide the data, but it is not technically possible to access our website without providing the data.
The aforementioned data will be stored for the duration of the display of the website and for a maximum of 7 days beyond that for technical reasons.
On our website, we offer you the option to contact us via a form provided. The information collected via mandatory fields is required to process the request. In addition, you can voluntarily provide additional information that you consider necessary for processing the contact request.
When using the contact form, your personal details will only be passed on to the third parties mentioned above under the section “Who gets my data?”.
The processing of your data by using our contact form takes place for the purpose of communication and processing your request on the basis of your consent pursuant to Art. 6(1a) GDPR. If your request relates to an existing contractual relationship with us, the processing for the purpose of fulfilling the contract is carried out on the basis of Art. 6(1b) GDPR. There is no legal or contractual obligation to provide your data, but it is not possible to process your request without providing the information in the mandatory fields. If you do not wish to provide these data, please contact us by other means.
Insofar as you use the contact form on the basis of your consent, we store the collected data of each request for a period of three years, starting from the completion of your request or until the revocation of your consent.
If you use the contact form within the framework of a contractual relationship, we store the data collected for each request for a period of three years from the end of the contractual relationship.
If you sign up on our website to receive our press distribution list, we will collect your email address and store this information together with the date of registration and your IP address.
When using the contact form to register for the press distribution list, your personal details will only be passed on to the third parties mentioned above under the section “Who gets my data?", who will also take care of sending the newsletter.
We process your data for the purpose of the press distribution list on the basis of your consent pursuant to Art. 6(1a) GDPR. By unsubscribing from the newsletter, you can revoke your consent at any time with effect for the future pursuant to Art. 7(3) GDPR. There is no legal or contractual obligation to provide your data, however, it is not possible to send the press distribution list without providing your data.
After successful confirmation, we will store your data until your consent is revoked.
We use AWS S3 to properly provide the content of our website. AWS S3 is a service of Amazon Web Services, Inc., which acts as a content delivery network (CDN) on our website.
A CDN contributes to the faster provision of content from our online offer, in particular files such as graphics or scripts, by using regionally or internationally distributed servers. When you access this content, you connect to servers of Amazon Web Services, Inc., whereby your IP address and, if applicable, browser data such as your user agent are transmitted. These data will only be processed for the above purposes and to maintain the security and functionality of AWS S3.
The use of the content delivery network occurs on the basis of our legitimate interests, i.e., interest in a secure and efficient provision as well as the optimisation of our online offer pursuant to Art. 6(1f) GDPR.
The specific storage period of the processed data cannot be influenced by us, but is determined by Amazon Web Services, Inc. Please refer to the AWS S3 Privacy Policy for more information: https://aws.amazon.com/privacy/.
We use Google CDN to properly provide the content of our website. Google CDN is a service of Google Ireland Limited, which acts as a content delivery network (CDN) on our website.
A CDN contributes to the faster provision of content from our online offer, in particular files such as graphics or scripts, by using regionally or internationally distributed servers. When you access this content, you connect to servers of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, whereby your IP address and, if applicable, browser data such as your user agent are transmitted. These data will only be processed for the above purposes and to maintain the security and functionality of Google CDN.
The use of the content delivery network occurs on the basis of our legitimate interests, i.e., interest in a secure and efficient provision as well as the optimisation of our online offer pursuant to Art. 6(1f) GDPR.
The specific storage period of the processed data cannot be influenced by us, but is determined by Google Ireland Limited. Please refer to the Google CDN Privacy Policy for more information: https://policies.google.com/privacy.
Note:
The data will also be transferred to Google’s servers in the USA and, if necessary, further processed by Google for its own purposes. It cannot be ruled out that state authorities in the USA may have access to these data. Since we have activated IP anonymisation on our website, your IP address will first be truncated by Google within the territory of the Member States of the European Union. Only in exceptional cases will the full IP address be transferred to a Google server in the USA before being truncated. Since there is no high level of data protection in the USA comparable with the EU, we have contractually agreed with Google on the application of the standard contractual clauses published by the EU Commission. This ensures the best possible protection for your personal data.