Accessibility policy

Verkehrsverbund Region Braunschweig GmbH strives to make its website accessible pursuant to Section 9b NBGG [Lower Saxony Disability Equality Act].

This accessibility policy applies to www.vrb-online.de

This website is fully compatible with Web Content Accessibility Guidelines Version 2.1 (WCAG) and BITV 2.0.

1. Colours and contrasts that are not part of the of the VRB corporate design: For this purpose, a contrast variant has been created, which you can activate via the “Increase contrast” button
2. Alternative list views to the map applications are generally offered

• Unfortunately, old PDF documents do not comply with ISO/DIN standard 14289-1 (PDF/UA)

Journey planner (auskunft.vrb-online.de)

• Alternative texts are not yet available for some control elements.
• HTML structure and outline not yet correctly implemented in full.
• The optimal roles of the respective elements are not yet used at certain points.
• Colours and contrast ratios are not yet fully compliant with WCAG guidelines.
• Text enlargements can cause content to be lost or need scrolling.
• The order of keyboard operation and visibility needs to be optimised.
• Some visible areas of the map cannot be operated with the mouse.
• Visible and alternative texts are not always identical. The mark-ups for isolated errors still need to be optimised.
• Some status messages still need to be added.

This statement was manually created on 2 February 2022.

The criteria of the current BITV/WCAG at the time of the test were checked.

It was tested in the self-test by:
Heimrich & Hannot GmbH

Test object
Information site of Verkehrsverbund Region Braunschweig GmbH
https://vrb-online.de

Pages examined:

• https://vrb-online.de/*

Test period
1 January 2022–1 March 2022

Journey planner (auskunft.vrb-online.de)

• Type of test carried out: BITV/EN 301 549
• Tester: TWIN CUBES GmbH, Michael Nissenbaum
• Test period: 8 February 2022–1 March 2022
• Pages examined: Connections, map, transport updates and services

If you encounter accessibility problems in our offer, have questions, or have suggestions for improving accessibility, please contact us. We look forward to receiving your feedback, because your satisfaction with our service is very important to us.

We will be happy to provide you with information on content excluded from the application of the directive.

Body responsible for full accessibility and the processing of related enquiries:

Verkehrsverbund Region Braunschweig GmbH
Frankfurter Strasse 2
38122 Braunschweig
info@vrb-online.de

As part of an enforcement procedure, you have the option of submitting a request to the enforcement body for verification of compliance with the accessibility requirements.

Lower Saxony Ministry of Social Affairs, Health and Equal Opportunities
Arbitration Body pursuant to Section 9d NBGG in the Office of the State Authority for Persons with Disabilities
Postfach [PO Box] 141
30001 Hanover
+49 (0)511 120-4010
schlichtungsstelle@ms.niedersachsen.de

An arbitration board is attached to the State Authority for Persons with Disabilities in the Lower Saxony Ministry of Social Affairs, Health and Equal Opportunities. If there is still a need for clarification after communicating with us via the above-mentioned contact option, you are free to contact them here: schlichtungsstelle@ms.niedersachsen.de.